Logo Work FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
We are super proud to shout from the rooftops that we are the only ones who do Next Day Production. Last minute Lucy's? GREAT! We want you. If you order is placed before 7pm, it will be completed next day*.
*Logo/design work can sometimes take up to 48hrs. Only sometimes though.
We offer express shipping for $15 per order. Which is sent from our Melbourne warehouse via Australia post. These can arrive 1- 4 business days dependent on which state you live in. We also offer regular shipping via Australia post which can be 2-6 business days. If your package has not arrived within these times, please contact Australia Post first and then us :)
Yes. With the nature of embroidery, there are limits to what we can and can't do. This is due to several things such as size, materials, thread options etc.
Our set up fee includes 2 X set ups. One at LEFT CHEST size which is max 10cms width. Second one is CENTRE chest which is a max 15cms width. If you are wanting larger than this, please email and we can organise an added cost to your order.
Every logo is different. Therefore, there are some that will be perfect for embroidery and some that may not be. What we like to do is work with our customers to see if we can come up with something that will 100% work across all garments that we have available.
If your logo has a base background colour, we will need to adapt your logo. The reason behind this is that most materials wont hold a full background stitch out with design on top of it. The material buckles and the lifespan of the embroidery decreases. Hence why we will always opt out of this. We want you to be able to have your pieces forever. If your logo is super detailed, has more than 4 colours involved, we may be able to adapt it or we will recommend to print this. Sometimes the more detail/fine lines with embroidery, just doesn't work out.
Sure can. See below before and after's to get a little more clear on what we can create.